Hotels

8.4

Renaissance Istanbul Polat Bosphorus Hotel

8.7

1

How can I cancel my booking?

You can cancel your booking online on the More and Easy website. Any cancellation fees are determined by the property and listed in your cancellation policy.
2

Will I be charged if I cancel my booking?

If you have a free cancellation booking, you won't pay a cancellation fee. If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Any cancellation fees for a booking is determined by the property.
3

How do I know if my booking was cancelled?

After you cancel a booking with us, you should receive an email confirming the cancellation. Check your inbox and spam/junk mail folders.
4

Where can I find the cancellation policy?

When searching for the room, you should be able to find the booking conditions and the cancellation policy along with other room information. You can also find this information on your booking voucher.
5

Where can I check my booking details and status?

You can always view your booking details and status online by signing in and selecting "My profile" from the account menu.

6

I want to change my booking dates. How can I do this?

More and Easy now provides you with a self-service option. Select your booking and choose your new dates.
7

How do I extend my stay?

More and Easy now provides you with a self-service option. Select your booking and choose your new dates. Please note that not all bookings will allow changes to booking dates.
8

How do I shorten my stay?

More and Easy now provides you with a self-service option. Select your booking and choose your new dates. Please note that not all bookings will allow changes to booking dates.
9

How can I make a special request?

You can send your special requests to the property using the self-service option. Please note that all special requests are subject to availability and cannot be guaranteed by More and Easy.